Cortex reads the conversations your team already has and keeps a structured record of what they said. No new app. Nothing new to learn.
The operator doesn’t know which technician is closest. The dispatcher doesn’t know what parts are on the truck. The parts manager doesn’t know what failed last time. The information exists: in someone’s head, in a thread from weeks ago, in a photo nobody labeled. Decisions get made without it.
Which technician should handle this job? Skills, location, availability, schedule, customer history, machine history. No one holds all of that at once. Experience covers the gap, but it lives in one person. It doesn’t scale, and it leaves when they do.
Every message is read and turned into a row: who, what, which machine, what changed. The thread scrolls on. The record stays.
A single data point is a claim. Two, from people with independent reason to know, are a fact. Claims that fail that test are marked disputed and asked about.
Each night, Cortex reads the day against what was already known and writes down what changed. Where the record supports a prediction, it makes one, and the next run grades it.
Cortex reads the conversations your team already has and keeps a structured record of them, through WhatsApp. No new app, no forms, no login. It does ask questions back on the same thread.
What gets recorded is read out of the messages already being sent. A report that a machine is down becomes the machine, the state and who said it, on the thread where it was said. Nobody fills in a form.
Tell us what you run. We will show you what Cortex records.